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Amala Institute of Medical Sciences

(NABH Accredited and ISO 9001 2015 Certified)

Amala Nagar PO, Thrissur, Kerala, INDIA - 680555

Medical Social Work
We make you smile….

Medical Social Work Department at Amala Institute of Medical Sciences was established in the year 2008 with the aim of providing health care by creating total approach to healing. We have twenty two professionally qualified Social Workers placed in various departments in Amala who are an important link between the patients and the multidisciplinary health care team comprising of doctors, nurses and other health professionals ,and there by providing comprehensive health care.

The vision of the department is to provide total approach to healing by integrating physical, mental, emotional, social and spiritual aspects of life. Medical Social Workers assess psychological functioning of the patients and families and intervene where ever necessary. Intervention may include connecting patients and families to necessary resources and support the community, providing psychotherapy, supportive counselling, grief counselling and helping patients to expand and strengthen their network of social support.

Scope of Services

The department provides a range of supportive services to patients, families and those affected by illness and hospitalization. Medical social workers are posted in all departments there they assess the patients independently and also as part of the team to offer appropriate services. This include:

Rounds with multidisciplinary team
The Medical Social Worker is part of the multidisciplinary healthcare team, providing interventions supporting patients and their families during the recovery from acute or chronic medical conditions.

Individual rounds & Establish rapport with patients
Medical Social Workers personally meet the patient and their families to manage life crisis due to acute or chronic medical conditions, and focus on improving their mental and physical well-being which is done by counselling.

Psycho Social Assessment/Case Study
Psychosocial assessment includes assessment of patient’s social, emotional and environmental circumstances. It helps the Medical Social Workers to assess the impact of illness on patient or his /her family and plan appropriate support.

Family Education/ Health Education
The patients are given health education about the disease, treatment and prevention, the family is also educated on the physical and psychological needs of the patients and the ways they can access internal and external resources, medical social workers also mediate family conflicts.

Some of the patients or their relatives need in-depth counselling and emotional support to help them overcome, or in some cases help them to accept their problem. The counselling is focused on adjustment and coping strategies for life crisis such as serious illness/trauma.

Pre Admission Counselling
The newly admitted patients are given pre-admission counselling on patient’s rights and duties, patient welfare facilities available in the hospital, different government and hospital schemes. The patients are also given awareness on the treatment they are undergoing.

Pre and Post operative counselling
Medical social worker provides counselling before and after surgeries and tests to reduce the anxiety and stress of the patients and also educate the patient about their post operative care. Through psycho education and counselling, social workers help patients and their families regain physical and mental well-being to achieve self-reliance.

Crisis Intervention
Medical Social Worker provides crisis intervention especially in case of medical emergencies, admission to intensive care, and in situations such as sudden death of patients.

Supportive Therapy
Forms homogenous and heterogeneous groups of patients and bystanders and conduct group work to improve their coping capacity, to educate about illness and treatment, to provide an opportunity for mutual sharing and ventilation of feeling and to provide recreation.

Discharge planning/ Follow up
Medical Social Worker work with medical, nursing, and other allied health professionals, patients and their families to develop and implement the post discharge care plan.

Arogyajalakam, which means window of knowledge, is a project undertaken by social work department. Every month, awareness classes are conducted on relevant topics for the patients and public by experts in the fields.

Networking with other institutions
We network with Governmental and Non-governmental organizations to mobilize resources for the patient’s welfare. Keeps updating on the government schemes provided for the patients for treatment purpose and providing information about to patients.

Community Outreach programme
Department conduct community level health education classes at schools, panchayaths, local bodies and religious institutions, and also coordinate exhibitions, awareness rallies and other methods to raise public awareness about health and social issues.

Patient satisfaction survey
Medical social workers patiently hear the complaints and suggestions of the patients and analyze their complaints and suggestions to take appropriate actions to improve the quality of services.

Eye Bank / Organ donation
Department of Medical Social Work promotes eye donation/organ donation activities and conduct awareness sessions for the hospital staff and public.

Execution of Various Schemes and Projects
Medical Social Work Department of AIMS executes various hospital schemes and projects like Patient Welfare Bank, Abhayam, Adhar Chemotherapy and Radiotherapy fund, “Mother Care Programme” for 100 pregnant women, “Ripples” for children with cerebral palsy.

Hair Bank
Department of Medical Social Work organises “HAIR FOR HAIRLESS” Programme in collaboration with different institutions, through this programme we support hair donation and give away wigs to needy patients at free of cost.

Home Care/Home visit
Medical Social Work Department coordinates Home care Services for the needy patients who are located in 5 km area of Amala Institute of Medical sciences. Through the home care facility hospital provides emergency treatment to them. Every Thursday medical team conducts home care Visit.

Social Research and Training
Provides guidance to the students for their social research as part of their curriculum and gives training to BSW and MSW students who are placed in medical settings.

Medical Camp
Conduct free medical camps for the early detection and prevention of diseases in the community level.

National Conference
Every year, Department of Medical Social work conducts National conference (ALMONERS) in Social Work related topics. Main aim of this conference is to know about the importance of social worker in medical settings, and improve knowledge in professional social work.

Cancer Survivors Meet
Department of Medical social work organizes cancer survivors meet twice every year. Through this programme the survivors share their experience and thoughts related to their health issues which help the patients to overcome their anxiety and social stigma.

Brochures and Leaflets:
Department of medical social work prepares and distributes brochures and leaflets related to health issues to create an awareness in the public.

Financial Guidance:
Medical social worker assesses the socio-economic status of the patients and help them by providing information to them about different financial support programmes like different medical claim, Karunya benevolent fund, CM, PM fund, pension and railway concession for the cancer patients etc. Social worker also provides guidance on how patients can apply for the Government funds from various agencies.

List of Non-Teaching Staff

  • Fr. Thomas Vazhakkala CMI
    Associate Director & Social Work Coordinator - Phone Number
  • » Mr. Saneesh Varghese, Head of the Department
    » Ms. Shimna E S, Medical Social Worker
    » Mrs. Aswathy Mol B., Medical Social Worker
    » Ms. Binuja T Raj, Medical Social Worker
    » Ms. Jincy Jose, Medical Social Worker
    » Ms. Leo Rajan, Medical Social Worker
    » Ms. Shelji K S, Medical Social Worker
    » Mrs. Sneha Francis, Medical Social Worker
    » Mr. Arun T A, Medical Social Worker
    » Mr. Varun George, Organ Donation counselor
    » Sr. Asha Rani, Medical Social Worker
    » Ms. Shilpa Susan Mathew, Medical Social Worker
    » Ms. Mary Samna, Medical Social Worker
    » Ms. Aswathy B, Medical Social Worker
    » Ms. Princy K, Medical Social Worker
    » Mr. Jobin John, Medical Social Worker
    » Ms. Deepthi Paulson, Medical Social Worker
    » Mr. Bijo VJ, Community Social Worker
    » Mrs. Elizabeth, Psychiatric Social Worker